• NGX Series
  • SmartWORKS NGX Series Passive PBX Call Recording System
  •  A single board interfaces with a majority of PBX manufacturers and BRI PBX Vendors on Single Hardware Platform
  •  A simple firmware upgrade allows the NGX to adapt to different PBX environments.
  •  Initiate and terminate recordings based on voice activity, raw D-channel, or Call Progress Monitoring (CPM) events.
  •  Monitors up to 24 channels in real-time with on-board audio jack resources.
  •  SmartWORKS offers a large selection of voice CODECS.(including G.723.1, G.729A and MS GSM
  • Description
  • Downloads
  • Ordering Guide
  • Request Quotation
  • The SmartWORKS NGX is an all-in-one resource for logging behind a PBX. Every key pressed, call taken, and telephone action performed by an agent is automatically decoded and sent to the recording application. A powerful set of features, combined with PBX integration, makes the NGX a true single slot solution for call logging application providers.

    The NGX is designed for tapping behind a proprietary PBX. Residing between the PBX and agent phones, the SmartWORKS NGXs high impedance receivers record both sides of a call without interrupting service. The NGX is available in 8,16,and 24 port configurations. The SmartWORKS API supports a total of 512 channels per system. As a result, the SmartWORKS NGX is ideal for low to high-density environments.

    The NGX Series Features Include:
    • A single board interfaces with a majority of PBX manufacturers and BRI PBX Vendors on Single Hardware Platform
    • A simple firmware upgrade allows the NGX to adapt to different PBX environments.
    • Initiate and terminate recordings based on voice activity, raw D-channel, or Call Progress Monitoring (CPM) events.
    • Monitors up to 24 channels in real-time with on-board audio jack resources.
    • SmartWORKS offers a large selection of voice CODECS.(including G.723.1, G.729A and MS GSM
  • Data Sheets (pdf)
  • Technical Manuals (pdf)
  • Part Numbers
  • NGX1600
  • Digital extension 16 channel base card
  • NGX1600-EH
  • Digital extension 16 channel base card, PCI-Express
  • NGX2400
  • Digital extension 24 channel base card
  • NGX2400-EH
  • Digital extension 24 channel base card, PCI-Express
  • NGX800
  • Digital extension 8 channel base card
  • NGX800-EH
  • Digital extension 8 channel base card, PCI-Express
  • Daughter Boards
  • MX80
  • Digital extension 8 channel daughter card
  • MX80-EH
  • Digital extension 8 channel daughter card, for PCI-Express